Lloyds Tsb Mastercard Online Banking

I'm a little confused with how to use lloyds tsb's online banking service to pay off my credit card bill. I did not receive a paper statement on my 'statement due' date but can view statements using the online banking service.

The 'help' function told me that credit cards can be paid off using the 'transfers & payments' function. I added 'Lloyds TSB classic mastercard' as a recipient and used my account number as reference as it told me to. When i pressed send it said that the payment would be made as soon as possible.

I have just checked my account this morning and the money has gone from my current account, as i expected. However, the bill for my credit card is still there! It hasn't been paid off!

Now, this is my first credit card, so ive obviously got a bit of learning to do. But could anyone tell me if i have done everything correctly and advise where my money might be?? Im worried that ive juse send £250 off into cyberspace never to see it again!

I was having the same problem...

Here's how to do it:

Login to your internet banking and go to account you want to pay from.
Click on Transfers and Payments in the left hand column.
Click on Pay Bill.
In Search for Company type in LLoyds (if you're paying off a LLoyds TSB credit card)
You'll be presented with a list of possible cards.
In the right hand coloumn there will be statements such as
"card starts with 12345" click on the relevant one for you.
Now enter you card number in the next screen.
The card will be added to your list of possible recipients and you'll be asked whether you want to pay now or on a set date.

I don't think i've missed anything out..

Hope this helps.

2008-07-17 01:43:29 by Mr X

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