Enrolled In Online Banking Account Checking Services

Our finances got cut. We were behind in the bill.They DC'd our service.Then I noticed my checkbook was very short!! I went to my bank for assistance; and was told "your Direct TV bill" has been paid but doesn't show in your account yet.!!
I said NO, Direct TV was NOT given permission to draw my money.

As an easier way to pay my bill I enrolled in "pay online" with EACH transaction to be ONE TIME ONLY.But they robbed me when then they took nearly $200 from my bank acct. Without my knowledge.
I shudder to think how many poor consumers have been violated this way; and said nothing.
I know that not all reading this is supplied satellite TV by Direct TV; but those that do; need to keep a close check on their online accounts with them.
I am contacting an attorney Monday, to see if I can bring fraud charges or theft.

I am very "aja-tated".........

Consumer: AjaTater

The first time you paid a one-time payment, you may have missed seeing the checkbox that enrolled you in automatic payment. The worst part about this with DirecTV is that they take your auto-payment the day the bill issues, and not the day it is due.

You need to disenroll from the service, and ask DirecTV to credit your payment back to your account.

Don't waste your time trying to pursue them in court. It's just a waste of time and money for a bill that you would have to pay anyway.

You can dispute the transaction with your bank, and you might receive an immediate (within 24 hours) credit to your account, while they sort it out.

I wish you luck!

2008-04-05 15:15:27 by DippyMarLadyD

Learn English about the bank, checking and saving accounts and writing a check a segment from our videos

I have lived in my apartment for nearly a year. I have always been on-time or ahead on payments.

As of yesterday, I noticed that my bank account was negative. The reason? My apartment complex debited my bank account twice for my November rent.
The first debit was for the physical check I dropped off to the management. The second debit came directly from my bank account via their online payment service.
I have paid my rent twice online, and immediately un-enrolled in their automatic debit service.

The management is saying that they have no error as I was enrolled in their automatic debit, even though they already received a check from me. They then stated that they credited my lease account, meaning my December rent has been credited, even though online I removed myself from their auto-debit service.

I explained that I am a full-time college student, and the extra month's rent they took from my account (1) made my account $50 negative and (2) was ALL the money I have. Money that will pay my car, electric, phone, and cable/internet bills for this month.

The management pretty much said "too bad" and "sorry". They will NOT refund my money, and when I asked to speak to or get a phone number to their company account center, they replied "they do not handle residential accounts". They would not do anything except credit my December rent.

**Just a note**
I'm not the first person to complain about management at this complex. To see their rating, I listed the link below.

http://www.apartmentratings.com/rate/MO- Chesterfield-Hunters-Glen.html

Should I file a complaint? The management would not do anything. I'm not sure what to do. In the meantime, I have negative $50, no money to pay my bills or even buy food, while my apartment complex has $630 of my money!
Thank you for the advice. I called my bank and set up the dispute, but I'll have to wait until Wednesday to sign it (banks are closed tomorrow).

Thank you!

I second the bank route. If it was an unauthorized charge, dispute it at the bank. It's a one page form and you'll have your provisional credit within a day or so (if your bank doesn't suck)

2008-11-10 13:15:10 by angry_renter