Banking Online Natwest

My son is 14 and wants online banking with natwest, but the site says he must me 16. Can set up the online banking for him or must he still be 16?

Yes you can if you're an idiot.
14 years old ain't a responsible age.
Masha

2010-01-01 09:33:21 by Some Guy

This is a video demonstration of a remote attack on the Natwest and RBS online banking systems, which allows an adversary to view a customer's ...

I have online banking set up on both accounts, I just dont no how to transfer money from my barclays current account to my natwest current account. any ideas?
Sorry...its a barclays student account, it doesnt say anywhere how to pay a bill or pay someone etc.
I have PINsendery yea.

There must be an option to pay a bill. Use this facility.

2009-01-12 19:48:22 by ukdrummer182

There is one mobile phone insurance company that was sort of tricked me to buy an insurance, and took my money again after a year even after they told me they wouldn't take any money again from my account. How can I block this company from taking my money again through direct debit in the future?

Call NatWest on this number 020 8804 4892 (Option 2 - 24/7 Customer services) and tell them there's been an unauthorised transaction on your account and that you want them to issue a chargeback against that transaction.

Briefly explain the situation to them and let them know in no uncertain terms that you're adamant that that company should not have taken the money from your account. If the NatWest advisor you speak with seems hesitant or tries to fob you off, start quoting the Direct Debit guarantee to them...

"If the originator or the bank/building society makes an error, the customer is guaranteed a full and immediate refund of the amount paid."
http://www.financial-ombudsman.org.uk/pu blications/ombudsman-news/27/27-directde bit-guarantee.htm

That should cut right through whatever rubbish lines they try to feed you. Once NatWest agree to issue the chargeback, I'd actually take it one step further and tell them that since this company tricked you into buying the insurance in the first place and that since you're so disgusted with them trying to steal money from you again, you want NatWest to issue chargebacks against all the transactions ever made from your account to this company.

NatWest probably won't issue chargebacks against the previous transactions without you sending a strongly worded letter to them but you never know. You may get lucky and they may just issue all the chargebacks, especially if there have been more complaints about that company from other NatWest customers.

I'd advise you NOT to cancel the direct debit with that company while NatWest sort out your chargeback(s). Wanting to close the open payment channel you have with that company is a human nature reaction but it's actually a bad idea, a very bad idea (that's what NatWest will use to get the money back to your account!) and could seriously delay you getting your money back or even mean you won't see that money ever again.

As soon as you speak with NatWest, you'll have nothing to worry about by leaving the direct debit open. In the unlikely case that that company tries to take more money from your account in the interim period, NatWest will either stop the transaction themselves or refund the money to your account right away with no questions asked.

Once you have your money back, then yes, cancel the dodgy direct debit, by all means. To do that, log on to NatWest Online banking --> Payments --> Direct Debits --> click on the direct debit entry for that company --> click 'Cancel Direct Debit' button.

2008-08-08 06:08:19 by weeeen

If so Have you used yours yet?

The letter said i would not be able to access my account without it, but actually I havent needed it.

Yes, I`ve had mine for about 6 weeks now.

It seems that they are delaying there original plans, which required the card reader to do most things in accordance with your online banking.

At the moment, the only time you need it is when you set up a new payment through online banking.

I think at the moment they are having logistics problems getting everything to work, the card readers were supposed to go out to everyone at the same time, but this hasn't happened, and there are still people who don't have them.

Another big stumbling block is that bank cards over 2 years old don't actually work in them! They have a different chip on the card, and the card reader doesn't recognise them - I had this problem with my original bank card, but thankfully a later card I had worked with the reader. You don't actually need to use the card thats linked to the account your making the payment from, you can use any of your Natwest bank cards (although they cleverly neglected to tell people that and I only found out by giving them a ring).

2007-11-04 07:23:57 by Chimera's Song

I've just set up a direct debit mandate to my NatWest account. The company says my status is "registered" for the direct debit. However, when I go into online banking, it says that there are no direct debits to view. I had set up a direct debit with the same company linked to my HSBC account, and when it was registered, it appeared in my HSBC online banking account. Can anyone tell me what's going on?

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2009-10-07 03:00:17 by Chris