Online Banking
How NOT to Make Your Mortgage Web Site Successful.(Brief Article): An article from: Mortgage Banking [H] [T] [M]
Array (Digital) Mortgage Bankers Association of America 2000-06-01
Release date: 2005-07-28
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Answers
I just bought my first house. I found my mortgage company, Westar, online through Lendingtree.com. I was pretty happy with them. My first mortgage payment was due 1/1/10, but just to be on the safe side, I set up online bill pay through Bank of America to go out last week, and it cleared my checking account. When I logged into my Bank of America online account today, there was my mortgage showing up with my Bank of America accounts like checking, saving, and credit cards. My statement was on there and it didn't show the payment I had made to Westar. I chatted with a representative, who said yes, the check cleared, but Bank of America is my servicer, not Westar. I called Westar and they confirmed that they sold my loan to Bank of America. This is the first I heard of it. Westar says they sent me a transfer letter, but I never received it. My rate seems to be the same based on what it says on the Bank of America web site, but I am blocked from accessing my loan documents while they do "research." I am wondering if there's anything I need to look out for. I have heard horror stories of people's loans being sold, but usually those are ARM, not FHA 30 year fixed. Thanks!
David Z: I did not receive a letter from Westar or Bank of America. That's the problem. I did not know about this until I logged into my Bank of America account this morning. Not the best way to find out.
Your loan is a commodity that is sold like anything else of value. There should be no substantive changes in your mortgage agreement. There may be minor changes that have to do with administration and the way that Bank of America handles these accounts. Keep on top of things to be sure that you are credited for that first payment.
This is very common and normal.
June 29 - Summary of business headlines: Bank of America reaches multi-billion dollar settlement over bond investments; US pending home sales rise ...
I want to reduce my mortgage and I want to start an application can someone please direct me to it.
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Hello. I've been trying for the past six months to buy a house. I was prequalified through FHA for a set amount. Now, supposedly guidelines for FHA are changing Jan. 1st. They are a lot more picky and now I prequal for 50,000 less. So FHA is no longer an option.
I'm a teacher so my income does not increase drastically year to year, so unless miracles begin to happen, I will be stuck in this predicament indefinately alll mortgages companies ease up. My front end debt to income ratio is entirely out of whack because my income will always be low in comparison to what I'm looking to buy.
My questions is, I know that Bank of America used to do a program called Neighborhood Champions for teachers, police officers, firefighters and other emergency personnel. While I can find a lot of info on this online, it is all out of date and I'm not sure whether the program still exists. Can anyone let me know what they know about this program right now, in 2009? It would save me a call....
Sorry I don't know about the Bank of America program personally, but I wanted to suggest that you ask your realtor, because lots of banks offer different types of programs for money down or certain rates depending on where you live. They are typically the first ones to know, especially if they have a 'friend' that they are willing to refer you too. I know where I am (in PA) Citizens bank was running a promo when I was looking to buy - it was a credit for a few grand paid by them if you went with them for financing.
I would ask them first since it really depends on where you are looking to buy. Even if you find the answer you are looking for here they may be able to recommend something that may benefit you more.
Good luck!
Does it make any difference if I was to use somebody local where I live, such as Bank of America or HNB Mortgage as opposed to firsttimehomebuyers.net, quicken loans, or ditech.com?
I can't speak for the service other online lenders offer, but since I work for Quicken Loans, I can tell you about what do.
First of all, I strongly recommend going with someone you trust and can be vouched for with a referral. It doesn't really matter who it is. If you are comfortable with the person or company, you'll be fine. Referrals are a huge part of the mortgage industry and 9 out of 10 of our clients say they will refer us to their friends and family. And we have a 94% client satisfaction rate on a survey that all our customers do at closing. As far as I know, it's tops in the industry.
And we return all phones calls the same day we get them. That's so important to our CEO that he tells all new employees at orientation that if they can't return calls the same day they get them, they can't work for Quicken Loans. It's that simple.
And don't forget that even though we are an online mortgage company, you will have a personal mortgage banker that will guide you through the entire process and keep you up to date as your loan progresses. You'll be given several ways to contact your banker (office phone, cell phone, pager, email, etc.). Your banker will know you just as well as someone who has an office down the street. In fact maybe better. I got my mortgage through a broker several years ago (before I worked at Quicken Loans) and I couldn't get him to return my phone calls for anything. I'd go days without a reply....
And, you get the advantage of online technology to aid you when you want it. With our website, you can check the status of your loan 24/ 7 and even sign document online. You decide how you want to do it. You can have a banker hold your hand through the process and you can do things online. It's the best of both worlds.
Finally, we come to you for the closing. That wasn't an option for me when I closed. I had to drive 20 miles to an office. With Quicken Loans you can schedule the closing at your home, your place of work, a coffee shop, anywhere. In all 50 states. You tell us and we meet you there.
I hope this answers your question. Feel free to contact me through my profile if you'd like more information about Quicken Loans.
Good luck with your mortgage!
What experience is needed to be a Loan Closer w/ Bank of America. I'm trying to get the job through a temp agency. I have 5 ys exp as a bank teller (customer service). The recruiter thinks that the CSR exp would be ok but has to double check. Im I incorrect?
1 hour ago - 1 week left to answer.
Additional Details
28 minutes ago
This is the job posting: We are seeking several loan closers for our client in the banking industry. In the mortgage loan operations center (mlo), individual will coordinate preparation of loan closing packages, including issuance of funds,closing instructions, etc., necessary to ensure the marketability of loans. To qualify, must have banking industry background. Will also administer a test given online to determine qualifications. Apply directly today to be considered!
The reason i'm asking the initial question is because I've applied for other positions and the qualifications that were listed matched my experiences but when I received a call back they stated they are looking for specifics which I don't have.
Just don't want to get my hopes up.
An easy way to get through the mystery of these types of postings is that once you actually have an interview or ability to talk to someone directly ~ ask the question. What specific skills are you looking for for this position.
Most of the time they will answer if asked.
I would think since you have some time in the bank already (teller) that you'd be a candidate for an interview at least
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