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Yes, you can call them and get the site address then register... kr
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www.c4aba.info Mislead by your credit card processor Charging you a higher rate on off-line debit transactions. My free lessons will help you spot ...
I have a gas card that uses a 2nd party payment processor for electronic payments on-line. When you sign up to view your bill on-line, they do something automatically that most other credit card companies and billers give you as an explicit option. That is most billers ASK you if you want to receive your bill payment notices by email vs. regular mail.
This gas card company however just ASSUMES this is what you choose if you so much as ATTEMPT to see the details of your bill on-line. In other words, they won't let you see on-line what's happening with your charges unless you let them stop sending you paper bills. But they don't even ask you. They ASSUME it and tell you it is posted somewhere as one of their policies, but they never tell you, "For the privilege of viewing your bill on-line over our precious website, you now agree to never again receive a paper bill from us in the mail. You MUST now accept only e-bills by email so we don't have to spend our money on paper, ink, and postage to service your account."
Is this illegal? Or is it just slimy and cheap?
I looked at my bill on-line once and didn't realize in their fine print that this now freed them from having to send me a paper bill in the mail. Then they changed their payment terms and shortened the due date by a week and proceeded to charge me a late payment when I didn't see their e-bill to an old email account I hardly use.
Wouldn't you be a little upset by this? Who can I talk to in government or consumer credit for some assistance to try to stop this kind of chicanery by electronic billers and credit card companies?
When it comes to credit card issuers, at least among the top ten monster banks, it's all chicanery. Your complaint is valid, but it is probably one of the least egregious practices of which I'm aware.
Unfortunately it is legal. I agree it's a slimy and cheap trick.
There are several avenues for complaint. I predict it will do you no good, personally, but if a lot of people complain, eventually there will be regulatory action prohibiting such practices or, at the least, providing for better disclosure and informed consent.
Complain to your state's Attorney General's Office. You should know, however, that even when Attorneys General initiate legal action against credit card issuers, the response among at least one such issuer was to change its charter from a state charter to a national charter and then counter-sue the Attorney General on the basis that as a nationally-chartered bank they, the card issuer, was not under the jurisdiction of the state's Attorney General. I won't name the bank, but it was Capital One. (ha!)
Also, complain to the bank's regulator. First, you must determine who regulates the gargantuan bank that is your card issuer.
The FDIC supervises state-charted banks that are NOT members of the Federal Reserve. Visit them online at www.fdic.gov or write FDIC Division of Compliance and Consumer Affairs, 550 17th Street N.W., Washington, DC 20429. Phone: 800-934-3342.
The Federal Reserve System supervises state-charted banks that ARE members of the Federal Reserve. Visit them online at www.federalreserve.gov or write the Federal Reserve Division of Consumer and Community Affairs, Mail Stop 801, Federal Reserve Board, Washington, DC 20551. Phone: 202-452-3693.
The Office of Comptroller of the Currency (OCC) supervises banks with national charters. Unfortunately, this includes most of the top ten card issuers that happen to control >90% of the credit card market, and as an agency, they are the least-consumer friendly of all the federal regulators. Visit them online at www.occ.treas.gov or write the OCC Customer Assistance Group, 1301 McKinney St., Ste. 3710,
Houston, TX 77010. Phone: 800-613-6743.
The credit card industry is at least as responsible for the current credit crisis as the subprime lenders are. At one time, they provided a legitimate product for responsible borrowers. Later, they developed something called credit scoring to prey on the most vulnerable consumers. Their ideal customer profile was one who would run the card up to the credit limit and make minimum monthly payments (and no more) for a few years until they finally gave up. By then, under the banks' profit models, they could charge off the loan and still have reaped a net profit from the relationship. But, just to squeeze a few more drops of blood, they lobbied for bankruptcy reform to hold consumers responsible for loans the banks never should have made in the first place. I know all their tricks because I have been involved in the financial industry since 1977. I was taught, but never employed, the credit profiling and targeting tricks the banks used to prey on the most vulnerable cardholders. In 2005, I left the industry as a regular employee and started my own business teaching financial literacy. I could not stomach their practices any longer.
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28-year-old guilty of largest credit card theft in US history ...
A 28-year-old Florida man pleaded guilty on Tuesday to hacking into corporate computer networks and carrying out what US officials have described as the largest credit card theft in US history.
Albert Gonzalez, of Miami, pleaded guilty in US District Court in Boston to two counts of conspiracy to gain unauthorized access to payment card networks, the Justice Department said in a statement.
Gonzalez and two unidentified Russian co-conspirators were accused of stealing more than 130 million credit and debit card numbers from firms supporting major retail and financial organizations.
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News
Hacker Pleads Guilty To Conspiracy In Credit-Card Data TheftCNNMoney.com - Dec 30, 2009
Brisbane Times unauthorized access to the payment card networks operated by, among others, Heartland Payment Systems Inc. (HPY), a New Jersey -based card processor; Hacker pleads guilty in huge credit card theft caseGonzalez Pleads Guilty in More Hacking CasesNational news briefs -all 391 news articles »
WRAL.com - Dec 30, 2009
"Once you use your card, it goes through the ATM and is then sent to a processor to send to your financial institution. It could be hacked at that point or and more »CNET News - Dec 29, 2009
Verizon sees rise of 'slate' computers in 2010Other size pressure points are the size of a credit card, the standard size of a sheet of paper, the size of certain classes of books, etc. and more »
CNET News - Dec 30, 2009
PC WorldYou also authorize them to charge this directly to your credit card. One weirdness in the Terms of Sale that we quickly glanced through was that Google made Google's 2009: A Glimpse of the Web's Next Decadeall 412 news articles »
Augusta Chronicle - Dec 30, 2009
BOSTON --- A computer hacker who helped orchestrate the theft of tens of millions of credit and debit card numbers from major retailers in one of the and more »Retail Solutions Online (press release) - Dec 30, 2009
While the Standard is developed and maintained by the PCI Security Standards Council (SSC), each of the five major credit card brands — American Express, and more »BigNews.biz (press release) - Dec 30, 2009
2) For the many thousands of businesses who already use their services to handle credit card transactions, both swiped and card-not-present, for merchant